Contact the team

Talk To Us Today

Email us

    Watermark E-newsletter

    Get in touch

    We love to chat about your travel plans and are happy to talk if you have any questions.

    Opening hours

    Monday through Friday:

    9 AM – 6 PM,

    Saturday and Sunday:

    Closed

    Head Office

    Karen Village, Ngong Road, Nairobi

    Frequently asked questions

    Have more questions? Contact us.

    To book a tour, simply start by filling in our inquiry form. After receiving your details, one of our representatives will get back to you with a price quote or any modifications you’ve requested in your inquiry.

    Each of our tour packages comes with its own set of inclusions and exclusions. When you make an inquiry, we will provide you with a detailed price quote that clearly outlines everything included and excluded in the package.

    For details on cancellations, please refer to our Terms and Conditions page where our full cancellation policy is outlined.

    Where age restrictions apply, they will be clearly indicated in the tour details.

    Each tour is different, and weather conditions can vary throughout the year and by destination. Your travel consultant will provide you with tailored advice on what to pack and what to wear for your specific tour.

    We are always reachable through our phone lines or WhatsApp at any time during your tour. In addition, most of our tours are guided, so you will always have a guide with you for support. For self-drive safaris, you can still reach us 24/7 for any assistance you may need.